Taskhound.co.uk Privacy Policy

Last Updated: 25 May 2026

This Privacy Policy explains how Genesis Ventures Ltd ("we", "us", "our", or "Taskhound") collects, uses, stores, and protects your personal information when you use Taskhound.co.uk.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Taskhound.co.uk is operated by Genesis Ventures Ltd.

Company Name: Genesis Ventures Ltd
Company Number: 17225039
Registered Office: 31 Collinwood Avenue, Enfield, EN3 7DU, United Kingdom
Email: support@taskhound.co.uk

We act as the data controller for the personal information collected through our platform.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide

●       Full name

●       Email address

●       Telephone number

●       Address or location information

●       Business information

●       Account login details

●       Profile information

●       Reviews and ratings

●       Messages sent through the platform

●       Booking and calendar information

●       Payment and subscription information

2.2 Information Collected Automatically

●       IP address

●       Browser type and version

●       Device information

●       Operating system

●       Usage data

●       Cookies and tracking technologies

●       Login activity

●       Pages viewed and actions taken on the website

2.3 Payment Information

Payments are securely processed through Stripe. We do not store full payment card details on our servers.

3. How We Use Your Information

We use your personal information to:

●       operate and improve the platform;

●       create and manage accounts;

●       connect Customers with Professionals;

●       process subscriptions and lead purchases;

●       provide customer support;

●       facilitate messaging and bookings;

●       monitor fraud and platform misuse;

●       personalise platform content and recommendations;

●       send service notifications and updates;

●       comply with legal obligations; and

●       protect our legal rights.

4. Sharing Your Information

We may share personal information:

●       with Professionals when a lead is purchased;

●       with Customers where contact is required to provide services;

●       with payment providers such as Stripe;

●       with hosting, analytics, or technical service providers;

●       where required by law or legal process; or

●       where necessary to protect our rights, users, or platform.

We do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

●       performance of a contract;

●       legitimate business interests;

●       legal obligations; and

●       consent where required.

6. Reviews and User Content

Any reviews, ratings, profile content, or public information submitted to the platform may be visible to other users.

You are responsible for ensuring that any content you upload does not violate laws or third‑party rights.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

●       platform operation;

●       legal compliance;

●       fraud prevention;

●       dispute handling; and

●       legitimate business purposes.

We may retain certain records after account closure where legally required.

8. Security

We implement reasonable technical and organisational measures to protect your personal information.

However, no online platform can guarantee complete security, and you use the platform at your own risk.

9. Your Rights

Under applicable UK data protection laws, you may have the right to:

●       access your personal data;

●       correct inaccurate information;

●       request deletion of data;

●       restrict processing;

●       object to processing;

●       withdraw consent; and

●       request data portability.

Requests may be submitted to support@taskhound.co.uk.

10. Marketing Communications

We may send you service-related emails and platform notifications.

Where legally required, marketing communications will only be sent with your consent or where otherwise permitted by law.

You may opt out of marketing emails at any time.

11. Third-Party Links

Our platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

12. Children's Privacy

Taskhound is intended only for users aged 18 and over.

We do not knowingly collect personal information from children.

13. International Transfers

Your information may be processed using third-party providers located outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on the website and become effective immediately upon publication.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, contact:

Genesis Ventures Ltd
31 Collinwood Avenue
Enfield
EN3 7DU
United Kingdom

Email: support@taskhound.co.uk